Effective Date: March 10, 2025
Last Updated: March 05, 2025
1. Introduction
Welcome to Breakpoint Commercial Pool Systems, Inc. ("Breakpoint," "we," "us," or "our"). We respect your privacy and are committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and share personal information in compliance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
2. Information We Collect
We may collect the following types of personal information when you interact with our website, services, or promotional offers:

• Personal Information: Name, email address, phone number, company name, and any details provided in forms.

• Technical Data: IP address, browser type, device information, cookies, and analytics tracking.

• Transactional Data: Information related to inquiries, service requests, or purchases.

• Marketing Preferences: Data collected from newsletter sign-ups or customer feedback.

3. How We Use Your Information
We use the information collected for the following purposes:

• To provide and improve our commercial pool maintenance services.

• To schedule free pool inspections and respond to inquiries.

• To send promotional offers, newsletters, or updates (only if you opt-in).

• To comply with legal obligations and protect against fraud.

• To enhance website functionality and user experience.

4. Sharing of Information
We do not sell or rent personal data. However, we may share information with:

• Service Providers & Business Partners who assist in fulfilling services (e.g., payment processors, scheduling software).

• Legal Authorities if required by law or in response to lawful requests.

• Marketing & Advertising Partners (only non-sensitive data for promotional campaigns).

5. Your Rights Under CCPA (For California Residents)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how we use it.

• The right to request deletion of personal information.

• The right to opt-out of data sales (we do not sell personal data).

• The right to non-discrimination for exercising privacy rights.
   

To exercise your rights, please contact us at:
📧 Email: info@breakpointpools.com
📞 Phone: 951-653-3333
📍 Address: 6236 River Crest Dr. Ste. C, Riverside, CA 92507

6. Data Security & Retention
We implement appropriate security measures to safeguard personal data. While we strive to protect your information, we cannot guarantee absolute security due to the nature of online data transmission. Information is retained only for as long as necessary to fulfill the purposes outlined in this policy.

7. Cookies & Tracking Technologies
Our website uses cookies and tracking technologies to enhance your experience. You can adjust your browser settings to disable cookies if preferred.

8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before submitting any information.

9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. We will notify users of significant changes where required by law.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:
📧 Email: info@breakpointpools.com
📍 Address: 6236 River Crest Dr. Ste. C, Riverside, CA 92507
📞 Phone: 951-653-3333

By using our website and services, you consent to the terms of this Privacy Policy.